Payment & Shipping

We hope we have provided you with everything you need to know about how we handle payments and shipping. If not, feel free to contact us here.

Payment

What credit cards can I use?

We accept all major credit cards include MasterCard, Visa and American Express.

Do you support PayPal?

Yes, you can place orders using PayPal. However, we need to change a surcharge of 30c for all orders paid using PayPal.

What is your refund / returns policy?

We can refund or exchange any order in which the product you purchased was either:

  • Defective in some way and had not been clearly advertised as such beforehand, or
  • Does not fully match the description to your satisfaction, e.g. you received Vimto instead of Uludag Gazoz.

You can read more on our returns policy here.

Shipping

Do you do international shipping?

No, sorry. We are focusing on the Australian market at this time.

What are your shipping fees?

We attempt to keep our shipping prices as low as possible. However, soft drinks are really heavy, which affect both shipping rates as well as the packaging that we can deliver orders in.

We are unable to handle orders of 64 cans or more. For these larger orders, we recommend that you contact us or you can try and place a second order.

Melbourne

We charge a flat rate of $11.95 for Melbourne.

Rest of Australia

For the rest of Australia (including regional Victoria), we charge the following rates:

  • 1 – 23 cans: $21.95
  • 24 – 63 cans: $26.95
How long does it take for my order to be dispatched?

If we have all of your products in stock then we’ll attempt to dispatch your order within 1-2 working days. However, if we need to go back to our supplier then it might take 3-10 days before we are able to dispatch the order (sometimes our supplier will have to import products from the country of origin).

You will receive a confirmation email as soon as we dispatch your order. We will also keep you informed of any delays.

How long does it take for my order to arrive once dispatched?

We are located in Melbourne. It usually takes about 1 to 2 days for a parcel to reach Sydney, 2 to 5 days to reach Brisbane and up to 10 days to reach Perth or Darwin.